Política de envío
Shipping Policy
At Dravika, we work to make your order experience as clear and reliable as possible.
Order Processing
Orders typically require 1–3 business days for processing before shipment. Processing times may be slightly longer during holidays, promotional periods or periods of high demand.
Estimated Delivery to the United States
After your order has been processed and shipped, estimated delivery is typically 7–15 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, weather conditions or other circumstances outside of our control.
Shipping Costs
Dravika currently offers free shipping on all U.S. orders.
No minimum purchase is required to qualify for free standard shipping.
Tracking
When tracking information becomes available, it will be provided so you can follow the progress of your shipment.
Please allow some time for tracking information to update after your order has been dispatched.
Multiple Packages
In some circumstances, items from the same order may arrive separately. If this happens, you will not be charged additional shipping fees because of the split shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. Once an order has entered fulfillment or has shipped, we may not be able to modify the delivery address.
Delivery Delays
Although we aim to deliver orders within the estimated timeframe, occasional delays can occur.
If your order is significantly delayed, please contact us through our Contact page and we will help you review the available tracking and shipping information.
Lost or Damaged Packages
If your package appears to be lost in transit or arrives damaged, please contact us with your order information and any relevant photos when applicable.
We will review the situation and work with you toward an appropriate resolution.
Packages Marked as Delivered
If tracking indicates that your order was delivered but you cannot locate it, please first check with household members, neighbors and the delivery carrier.
If you still cannot locate the package, contact us and we will assist you with the available shipping information.
International Shipping
Dravika is currently focused on serving customers in the United States. Availability in additional countries may be introduced in the future.
Contact
For questions regarding shipping or delivery, please contact us through the Contact page on our website.