Terms of service

Terms of Service

Overview

This website is operated by Dravika. Throughout the site, the terms “we,” “us,” and “our” refer to Dravika.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on our website.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or that you are using the website with the permission of a parent or legal guardian where required.

You may not use our products or website for any unlawful or unauthorized purpose.

2. Product Information

We make reasonable efforts to display product descriptions, specifications, colors and images as accurately as possible.

However, colors and appearance may vary slightly depending on your screen, lighting conditions, manufacturing variations or product updates.

Product packaging may also differ from images shown on the website.

3. Pricing

Prices displayed on our website are shown in the currency indicated at checkout and may change without notice.

We reserve the right to correct pricing errors, product information errors or other inaccuracies.

Promotions and discounts may be modified or discontinued at any time unless otherwise stated.

4. Orders

We reserve the right to accept, reject or cancel an order when reasonably necessary, including in cases of suspected fraud, payment issues, inventory or supplier availability problems, incorrect pricing or shipping restrictions.

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

5. Payments

Payments are processed through the payment methods made available during checkout.

You agree to provide current, complete and accurate billing and payment information when placing an order.

Dravika does not directly store full payment-card information when payments are processed through third-party payment providers.

6. Shipping

Processing and delivery times are estimates and may be affected by carrier delays, customs, weather, holidays or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information regarding delivery estimates, tracking and shipping conditions.

7. Returns and Refunds

Returns, refunds, damaged products and cancellations are handled according to our Return & Refund Policy.

Please review that policy before requesting a return.

8. Personal-Care Products

Some products sold by Dravika are personal-care devices.

Customers are responsible for reviewing product instructions and using products only as intended.

For hygiene reasons, certain opened or used personal-care products may not be eligible for change-of-mind returns, as explained in our Return & Refund Policy.

9. Third-Party Services

Our website may use third-party services for payment processing, order fulfillment, shipping, analytics or other store functions.

We are not responsible for independent third-party websites or services outside our reasonable control.

10. Intellectual Property

Content created for Dravika, including branding, logos, website design, written content and original graphics, may not be copied, reproduced or commercially used without permission.

Third-party trademarks, product names or other intellectual property remain the property of their respective owners.

11. Prohibited Uses

You may not use this website to engage in fraudulent activity, interfere with website security, distribute malicious software, collect information unlawfully or otherwise violate applicable law.

12. Accuracy of Information

We aim to keep information on our website accurate and current. However, occasional typographical errors, omissions or outdated information may occur.

We reserve the right to correct such information when identified.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Dravika will not be responsible for indirect, incidental or consequential losses resulting from the use of our website or products.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable consumer-protection laws.

14. Privacy

Personal information submitted through our website is handled according to our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service from time to time.

The most current version will be available on this page. Continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by law.

16. Contact

Questions regarding these Terms of Service can be submitted through the Contact page on our website.